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J.D. Power automotive ratings are your trusted source for new car quality ratings, new car reliability ratings, new car dependability ratings, new car performance and design ratings, new and used car dealer service ratings, new car buying ratings, third-party automotive website ratings, and car tire ratings derived from our comprehensive consumer studies.
For 50 years, J.D. Power has been a trusted advisor in measuring the Voice of the Customer in the automotive industry, helping clients measure, understand, and improve the key performance metrics that drive growth and profitability.
March 16, 2017 By Kristin Kolodge and Kathy Rizk. From the introduction of the smartphone, one feature that surprised and delighted customers was the over-the-air (OTA) software update that improved functionality with minimal input required from the user.
As J.D. Power’s largest event, the J.D. Power Automotive Marketing Roundtable (AMR) has grown into the industry’s leading marketing event. This 3-day event attracts more than 1,400 participants representing every facet of the automotive marketing professi
More than 600 industry professionals attend the event each year, including dealers, OEM's, agencies and suppliers. This event is the exclusive setting of J.D. Power's U.S. Automotive Franchise Assessment results, providing attendees with a comprehensive overview of how each of the 32 franchises are performing in the U.S. market.
J.D. Power conducts multiple annual surveys of the automotive industry in the U.S. as well as in other countries. The Vehicle Dependability Study (VDS) is a measure of problems experienced after three years of ownership, while the Initial Quality Study (IQS) is a measure of problems experienced within the first 90 days of ownership. 
J.D. Power captures the opinions and perceptions of millions of consumers annually. Our benchmarks are accepted as the key performance indicators for their respective industries, and our data and insights are used by companies worldwide to improve quality, satisfaction, and business performance.
The Automotive Forum is an annual conference for business leaders to learn and discuss the future of the automotive market. Hosted by J.D. Power, NADA and the New York International Auto Show, this premier event attracts more than 500 attendees representing manufacturers, dealers, analysts, suppliers and Wall Street.
J.D. Power provides a comprehensive portfolio of products and solutions designed to assist automotive clients achieve their performance objectives across all stages of the product life cycle.